Frequently Asked Questions
Is gift wrapping available?
Yes. All items arrive beautifully gift wrapped, so there is no need to make a special request. However, if you need items individually wrapped (opposed to multiple items in one gift box), please specify in an email to us. This service is free of charge!
How long until I receive my order?
As all items are handmade to order, please allow 7-14 business days for your jewelry to be created and delivered. Most orders will arrive within 5-7 business days, but some may take a bit longer. If you need any shipment rushed or by a certain date, be sure to email or call us to review your options.
Are tracking services provided?
Yes! As soon as your order ships, you will be notified with a tracking number.
Do you offer a rush/expedited service?
Yes, please send us an email to discuss any special delivery services you would like. This is very easy to arrange when necessary.
How do I place a custom order?
We are happy to adjust any item you order so it fits you just right. Need it a little smaller, little bigger? Everyone has their own unique measurements so feel free to email them to us and we will adjust your jewelry so it fits you just right. No extra charge. Email or call us anytime with custom order requests or questions. Be sure to email custom requests along with your order # within 15 min of placing the order.