Frequently Asked Questions

Is gift wrapping available?

Yes! Our jewelry arrives in a beautiful gift box, but please note - if you need items individually gift wrapped (instead of multiple items in one gift box), please specify in an email to us. This service is free of charge!

How long until I receive my order?

Most orders will arrive within 4-7 business days, but some may take a bit longer. Some custom & handmade to order items require 8-12 business days. If you need any shipment rushed or by a certain date, be sure to email or call us to review your options - as we do offer overnight & 2 day shipping as well. 

Are tracking services provided?

Yes! As soon as your order ships, you will be emailed with a tracking number.

Do you offer a rush/expedited service?

Yes, please send us an email to discuss any special delivery services you would like. This is very easy to arrange.

What is "Gold Filled?" 

Gold-Filled looks feels and wears like solid gold because it has a solid layer of 14k gold bonded to it’s base metal. It is 100 times thicker than gold plate and will not flake or tarnish like gold plate. It makes a great and affordable alternative to solid 14k gold and is great if you are sensitive to metals!